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Who is it?
Two records, one person? A check proposes pairs, weights make a score, and a steward decides the hard ones once, with a reason.
Topics › Master and reference data › The same one, everywhere
One person, many roles: the person behind five records, and what a business should master
Linh graduated from the university in 2022 and came back for a master's. Her online application gave her a new student number that nothing linked to her old one, so five records now hold one person. Her application asks for a transcript of the degree the university gave her, and the alumni office invites her to the master's she's already doing. Each system stored a role and called it the person. Keep the person, the roles, the contact points and the identifiers apart, write down who keeps each piece, and four questions say what else needs mastering.
Builds on What makes it the same one and Who does it, and where meaning changes
Watch the film
Press Play, or pick a chapter. Turn on Pause and think to stop for one question at the end of chapters.
Download the videoCaption filesRead the script
Where next?
You've met the person behind the roles.
Think it through
The four Pause and think questions, for a class or a team. Open one to see the answer.
Take it apart, then make the call
This film's labs, and its situations, among the series' 29 labs and 72 situations. Your progress stays in this browser.
Take it apart: Four kinds of data →Take it apart: Four things, kept apartTake it apart: Who keeps whatTake it apart: Master it or not?Make the call: 8 situationsEvery lab
In the series: The same one, everywhere
Film 1 of 9.