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Who it serves, and how it pays
Edison's customers wanted light, not electricity. Who pays, who uses and who decides, and a canvas for each.
Topics › Enterprise architecture › The map before the data
Day one: learn the place before you ask the questions
Tomás starts as an enterprise architect at a publicly owned energy utility. He's handed an org chart, a list of 140 systems and a backlog, and none of it explains the place. The film shows a way of looking: an organisation in layers, from why it exists down to what runs it.
Watch the film
Press Play, or pick a chapter. Turn on Pause and think to stop for one question at the end of chapters.
Download the videoCaption filesRead the script
Where next?
You've seen the map's empty layers. Now fill the first one.
Think it through
The three Pause and think questions, for a class or a team. Open one to see the answer.
Take it apart, then make the call
This film's lab, and its situations, among the series' 12 labs and 26 situations. Your progress stays in this browser.
Take it apart: Sort the pile →Make the call: 3 situationsEvery lab
In the series: The map before the data
Film 1 of 11.